Important Message About Shipping
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A note on Shipping
*** Hello Dear Patrons! Thank you for your orders. We are revamping and restocking. All orders will be filled after 7/20. Thank you for your patience and for loving our teas!Hi there! First off, thank you so much for supporting small business! We deeply and truly appreciate your business and are so grateful for your support.
If you placed or will place an order at any point after December 1st 2020, please be aware that shipping times may be longer than normal. Usually you would receive packages within 5 days, as we process and ship orders on a regular schedule and take them directly to USPS. In our system, we tag them as complete.
Some of your USPS tracking numbers are showing that labels have been created but not scanned into their system. If a label has been created and your order is complete in our system, it means that your package is still at USPS with other mail waiting to be scanned and processed.
USPS has posted the following alert regarding slower than normal shipping time –
- ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.
We are sorry that we can not affect USPS processing and delivery times. Thank you for your patience as your package is being processed by USPS to the best of their ability given the pandemic.We wish you and yours wellness and good health during this time.